All retailers on Faire will receive an order invoice. Payments are processed and invoiced via Faire. You can download these invoices on the Invoices page of your portal.
Your invoice will be broken down into three main components.
- Billing Information
- Product Information
- Payment Information
You can download your invoices in bulk by selecting the checkboxes next to the invoices and then clicking on the Download invoices button at the top of the Invoices page.
On the mobile app, you can download invoices by selecting an invoice and clicking on the View PDF to download or Print link.
Only orders that have shipped are payable. If an order has not shipped yet, you may see PRO FORMA written over the invoice, and by the total price, Estimated total (not payable). This is because an invoice total is not finalized or payable until an order ships.
Billing information
This section will include the company information for both the seller (the brand) and the buyer (the retailer). Faire does not take legal title of the goods purchased on the platform, therefore the order invoices are issued in the name of, and on behalf of, the brand. Your Faire order number, the brand invoice number (for orders with European brands only), the order date, and both parties' tax information (if applicable) will be included here.
Product information
This section will include each product in the order as a line item. If sales tax or VAT is applicable on the products, it will be listed here. The shipping cost and any promotions/credits will be included in this section, just before the invoice total.
Payment information
This section will show all the charges or refunds on an order. These charges will be shown in the order they occur to create a timeline.